Policies and Procedures
Kitchen Appliances
Parcel Lockers
Building Safety
Support Services
Advice and Counselling
Meet the Team
What to expect when you arrive in January
Moving in the right way
A new year, with new arrivals to your flat
What you need to know
Winter break: Important information for residents
What you need to know about the University closure
How to report cleaning and maintenance issues
In Queen Mary halls
A summary of key policies and procedures for those in halls
Building Safety in Queen Mary Halls
Smoking and vaping on campus
Important Information
Communal Life in Queen Mary Halls
Fredrick's experience
Recycling in Queen Mary halls
Help us increase our recycling rates
Contact Us
Where you need to go and who you need to contact
Secure Bicycle Storage on campus
Do you cycle to campus?
Named Maintenance Days
Your hall of residence has a named maintenance day
Residences Parcel Lockers at Mile End
Signed, sealed, delivered
Keeping your bathroom and kitchen clean
Your cleaning agreement in halls
How do I get my Residents' Rewards Card?
You have access to exclusive exciting offers and discounts
Laundry at Queen Mary
The only guide you need
Having vacuum trouble?
Here are some tips on how to use vacuum cleaners in halls
Advice on staying safe around London
We want to keep you safe whilst here at Queen Mary
How to use your kitchen appliances
We've put together some really simple video instructions
Staying safe on campus
Tips to be aware of when living here