Undergraduate Accommodation
Postgraduate Accommodation
Policies and Procedures
Kitchen Appliances
Parcel Lockers
Building and Fire Safety
Sustainability
Support Services
Advice and Counselling
Meet the Team
Your Living in Halls Feedback - February 2026
What you told us in the survey
Your January 2026 Moving in Experience
Room change/transfer requests
A summary of the need to know information
Timetable FAQs
Guidance on how to access and view your timetable
Student Oyster Card Process
Apply today to get cheaper travel around London
Student Lockers and Storage at Mile End
Signed, sealed, delivered
Staying safe on campus
Tips to be aware of when living here
Taxi Pick Ups, Drop Offs and Food Deliveries
Only From the Law Gate From 19:00 to 08:00, 7 days a week
How to report cleaning and maintenance issues
In Queen Mary halls
Keeping your bathroom and kitchen clean
Your cleaning agreement in halls
How to use your kitchen's appliances
We've put together some really simple video instructions
Named Maintenance Days
Your hall of residence has a named maintenance day
How do I get my Residents' Rewards Card?
You have access to exclusive exciting offers and discounts
Queen Mary Accommodation 360° Tours
Discover your ideal hall of residence
Laundry at Queen Mary
The only guide you need
Contact Us
Where you need to go and who you need to contact
Receiving post to halls?
Here's all the information you need to know
Building and Fire Safety in Queen Mary Halls
What you need to know
Smoking and vaping on campus
Important Information
A summary of key policies and procedures for those in halls
Recycling in Queen Mary halls
Help us increase our recycling rates
Secure Bicycle Storage on campus
Do you cycle to campus?
Where can I find support?
There's always support available at Queen Mary
Having vacuum trouble?
Here are some tips on how to use vacuum cleaners in halls
Advice on staying safe around London
We want to keep you safe whilst here at Queen Mary