Policies and Procedures
Kitchen Appliances
Parcel Lockers
Building and Fire Safety
Sustainability
Support Services
Advice and Counselling
Meet the Team
Do you need a PEEP?
(Personal Emergency Evacuation Plan)
Howden for students - your contents insurance
Your belongings are insured! Access your policy now
Eniola's what to pack
A list of everything you'll need
How to report cleaning and maintenance issues
In Queen Mary halls
Queen Mary Food pre-paid meal packages
Online Sales Currently Closed
Keeping your bathroom and kitchen clean
Your cleaning agreement in halls
Queen Mary Halls' guest policy
What you need to know about visitors and overnight guests
Residential Services Online Shop
Online orders for September 2025 are now closed
How to use your kitchen's appliances
We've put together some really simple video instructions
How do I get my Residents' Rewards Card?
You have access to exclusive exciting offers and discounts
Named Maintenance Days
Your hall of residence has a named maintenance day
Don't get your phone snatched
10 tips on how to keep your mobile safe and sound
Walking routes to Queen Mary Halls
Finding your way around can take some time
Walking Route: Whitechapel to Floyer House
The best route to take!
Walking Route Stepney Green to ResidencesReception
Walking Route: Mile End to Residences Reception
Walking Route: Stepney Green to Sherren House
How To Be Independent
It's up to you... And these 5 top tips!
Queen Mary Accommodation 360° Tours
Discover your ideal hall of residence
Contact Us
Where you need to go and who you need to contact
Building and Fire Safety in Queen Mary Halls
What you need to know
A summary of key policies and procedures for those in halls
The Story of Queenie
Her Royal Highness that graces our campus
Recycling in Queen Mary halls
Help us increase our recycling rates
Who to contact in an emergency
Save these numbers to your phone in case you need them
Having vacuum trouble?
Here are some tips on how to use vacuum cleaners in halls
The Queen Mary Zero Waste Shop
Introducing the Zero Waste Shop!
A Birthday gift for our residents!
Is your birthday coming up?
What Happens When You Contact Queen Mary Security?
Security is available 24 hours, 7 days a week to students i
Walking Route: Barbican to Dawson Hall
Walking Route: Stratford to Aspire Point
