Halls Living
Named Maintenance Days
Your hall of residence has a named maintenance day
Maintenance
in halls is either reactive (e.g. when you report an issue) or planned.
All planned maintenance takes place on a named day depending on your
hall.
Potential items included within planned maintenance are:
- Bathroom extractor maintenance
- Drain maintenance
- Electrical testing (affecting lights / power and Wifi)
- Heating systems (hot water and radiators)
- Fire alarm testing (the alarm will sound for a short period of time)
- Fire sounder and sensor checks
- Shower descales (to remove any limescale build up)
- Water checks
Whenever possible, all non-urgent repairs reported for your room, or in your flat's communal areas will also be addressed on the building’s named day.
Please note, there are no named maintenance days at Aspire Point or Sherren House, where residents should speak with their local Reception regarding maintenance.

How do I report maintenance issues?
You can report maintenance issues online, find out how in our dedicated 'How to report maintenance issues' article.
What happens if I'm in when the maintenance team visit?
The
maintenance team will usually ask you to leave your room, and will suggest
you go to the kitchen while they are working in your room.
Do I need to be in when the maintenance team visit?
You
do not need to be home for maintenance staff to access your room to
carry out a repair that you have requested but, if you are, you should
allow them to enter. Maintenance staff will lock the door of your room
when they finish working, even if your room was unlocked when they
arrive, so please remember to take your keys with you to avoid being
locked out.
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