Tell us about your moving-in experience

Posted 2 weeks ago

Win a £25 Amazon Voucher for your feedback

Now you’ve arrived and are settling into life in halls, we want to ask for your help with providing some feedback on the process of moving-in and activities around this.

What do I need to do?

We will contact, by email, all those who moved in during the official moving-in weekend and the following week to ask you to complete a short 3-minute survey with 8 questions using Survey Monkey.

Why should I complete the survey?

It’s your chance to tell us about the moving in experience, the activities that went on over moving in weekend and the opportunities you had to meet others before and after moving in weekend.

Once the survey closes, we prepare reports and actions for senior management to show how we’re doing and then use them in making decisions for future residents and to try new things based on your suggestions. One example of this is the parcel lockers for residents which were a direct result of residents' feedback earlier this year.

That’s great but what’s in it for me?

You’ll have the satisfaction of knowing you’ve told us how we are doing and that you’ve made suggestions to develop the halls experience further.

We are also offering you the chance to win one of 15 x £25 Amazon vouchers.

How do I get myself into the draw for the Amazon voucher?

You will need to complete the feedback survey in full: providing your name and student ID number in the final question of the survey. It is one entry per resident, and we expect to notify all those who have won a voucher in the random draw by Monday 11th November.

Vouchers will be sent to the Queen Mary email address shown against the student ID number entered into the survey, once we have checked the response is from a current resident in halls.

When does the survey close?

The moving-in feedback survey will close at midday on Monday 4th November.

What should I do if I have a query?

Please email Residential Feedback if you have any questions about the survey.

We look forward to receiving your responses and hearing your feedback!