Who are we?

A warm welcome from the Residences Reception team, which is located on the ground floor of France House.

As one of the primary points of contact for all residents, we take pride in ensuring that your experience in halls is enjoyable. Need assistance, have questions, or just want to chat? We are here for you 24/7.

If you’re living in Aspire Point, Blithehale Court or Sherren House, your first point of call is the Reception in your building for any help or assistance you need.

Allow us to introduce ourselves:

Amidst our team, there is a fur-tastic member who adds an extra layer of warmth- Queenie. Want to know more about Queenie? Read the 'Story of Queenie' article. 

How do we help you? 

We understand the smallest details can make a big difference to your stay, that’s why, apart from dealing with general enquiries, we also help residents with aspects such as:

• Provide a 24/7 first point of contact if you need help or assistance
• Offering support resolving maintenance and cleaning queries
• Informing you of scheduled building works to avoid disruption
• Reissuing lost keys and assisting with lockouts
  

We all hope you enjoy your time in halls and remember our doors are always open!