Introducing the Residential Welfare Team
Who are we?
As the Residential Welfare Team, we have the wellbeing of our students at heart. In everything we do, our ultimate purpose is to promote student wellbeing. As a team, we want to ensure that residents have the best experience possible whilst living in halls where they can experience a sense of community and flourish in their academic and personal lives.
Our team is led by Tracey Paradise, Residential Welfare Manager who has worked at Queen Mary for over two decades and has a wealth of knowledge and experience which has a positive resounding impact on student lives. Recently joined is our Residential Welfare Officer, Laurell Gordon-Crooks, a graduate who has since worked in university accommodation providing welfare support. The team have also been newly joined by Emma Godfrey, Residential Welfare Assistant, a Queen Mary graduate who has first-hand experience of living in Queen Mary Halls.
What do we do?
Our team ensures that our residents’ stay is a positive one by providing reliable support and guidance for all those who need it. The service we provide includes a range of pastoral services through our work with other departments at Queen Mary and if need be, we can also refer to other student support services.
We provide first response support for issues faced by students in accommodation, we understand that for many, shared accommodation is a new experience, and it is not always easy to adapt. Even if a lifelong friendship is not established, learning to tolerate each other’s differences can be a valuable part of your education. To assist with this, we can provide mediation meetings between flatmates, providing a safe and neutral space to discuss, negotiate and reach an understanding.
Want to get in touch?
If you would like to speak with a member of the team, you can call 020 7882 6470 and ask for us, or email firstname.lastname@example.org to connect with a member of the team.
Here at the Residential Welfare team, we CARE:
Community Spirit and communication
Advice and Support
- Read Next
- Moving out of halls? Confirm your cover before you leave Summer finance sorted! Volunteer Coach Opportunity – QMSU Summer Sports Camp A day in the life: Exam period edition Queen Mary Students’ Union: May Sustainability Update Mental Health Awareness Week: Anxiety Re-Use Fair: Donate your items! Spring Fling 2023 Photos The meaning of Ramadan How to book rooms on campus
- The Residential Services Online Shop THE guide to doing laundry at Queen Mary How do I get my Residents' Rewards Card? The Queen Mary Zero Waste Shop How to contact Security at Queen Mary Aspire Point 101- Quick Guide to Aspire Point FAQs How to Report Maintenance Issues in Queen Mary Halls Introducing the Residential Welfare Team Cost of LIVING in London Our halls guest policy