Who to contact in an emergency

Knowing who to contact in an emergency is important. We would advise saving these numbers to your phone in case you need to locate them quickly. 

Queen Mary Security Emergency Number 24/7: 020 7882 3333

Emergency services:

If you require emergency assistance from The Police, The Ambulance Service, or The Fire Brigade dial 999

For non-emergencies, please contact:

• Police Assistance: 101
• Medical Assistance: 111
• The Security Services at Queen Mary, click here for all the contact details.

Residences Reception:

The Residences Reception is open 24 hours a day, 365 days a year and acts as a point of contact for residents seeking advice, support, and signposting for all queries relating to Queen Mary Halls.

To get in touch, please visit the Residences Reception, located in Sir Christopher France House, Westfield Way, or email the Residences Reception at residences-reception@qmul.ac.uk or call 0207 882 6470.

Aspire Point Reception:

There are local arrangements in place at Aspire Point. You should contact the Aspire Point Reception immediately if you are in that building when an emergency arises. 

Aspire Point Reception is located on the ground floor, at the entrance of the building.

Telephone: 07795 043828

Blithehale Court Reception:

There are local arrangements in place at Blithehale Court. You should contact the Blithehale Court Reception immediately if you are in that building when an emergency arises. 

If the Reception team is unavailable, please get in touch with the Unite Emergency Control Centre:

Blithehale Court Reception Number: 020 7033 7933
Emergency Control Centre: 0300 303 1611

One Pool Street:

There are local arrangements in place at One Pool Street. You should contact the One Pool Street Reception  immediately if you are in that building when an emergency arises. 

If the Reception team is unavailable, please get in touch with the One Pool Street Security team:

One Pool Street Reception Number: 020 8016 8527 / 07469 297530
One Pool Street Security team: 07966 555204

Sherren House Reception:

There are local arrangements in place at Sherren House. You should contact the Sherren House Reception immediately if you are in that building when an emergency arises. 

If the Reception team is unavailable, please get in touch with the Unite Emergency Control Centre:

Blithehale Court Reception Number: 020 7790 4325
Emergency Control Centre: 0300 303 1611