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Halls Living

Leaving us in June? We need your help!

By QMHalls 26 Apr 2022

How time flies, we are rapidly approaching exams and the end of the academic year.

If you’re an undergraduate student you will be thinking of exams, summer, finding somewhere for next year to live and perhaps reflecting on your time in halls and the memories and friends you’ve made.

We’d also say you’ve become an expert in living in halls during your stay with us, and that’s why we need your help.

What do I need to do?

We will be contacting by email all those leaving in June in two phases to invite you to complete a short 4-minute survey to feedback on your time in halls.

The first phase will be to all non-medical, dental and allied undergraduates, followed in early May by an invitation to medical, dental and allied subject undergraduates.

Why should I complete this?

It’s your chance to tell us how you rate the services provided in halls and lets us know how we are doing, what we can do differently and what you need from us that we may not have thought of.

Once the survey closes, we prepare reports and actions for senior management to show how we’re doing and then use them in making decisions for residents and when trying new things.

That’s great but what’s in it for me?

You’ll have the satisfaction of knowing you’ve told us how we are doing and that you’ve made suggestions to develop the halls experience further.

We are also offering you the chance to claim a Queen Mary Keep Cup as a thank you and as a memento of your time with us for giving your feedback.

There will also be an exclusive two-week period in May where you can get free hot drinks from the Curve or Nucleus using your new Keep Cup and Residents’ Rewards Card.

How do I get a Queen Mary Keep Cup when I’ve completed the survey?

Your keep cup will be available from Residences Reception between 10am and 4pm Monday to Friday according to the following, you will also need your student ID.


I’m not leaving in June, can I get a Keep Cup?

We will follow up if you’re leaving us in September or in January with details of how you can provide feedback and any incentives nearer to these dates.

What should I do if I have a query?

Please email and we will respond to your query.
We look forward to receiving your responses and hearing your feedback!


Feedback, Keep Cup,

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